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Verify presentation times abroad

This should seem like a standard operating procedure. But when bookings come in close to the delivery date, certain assumptions are made. If you were booked for a day of training, you’d think the day began somewhere between 8:00 and 9:00 and ended between 4:00 and 5:00, right? On the first day of a 4-day training in Dubai I learned from the client that their days end at 2:30. “No problem” I said as I...

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